Int. J. Information Technology Management, Vol. 2, No. 3, 2003 197
Copyright © 2003 Inderscience Enterprises Ltd.
Towards knowledge management: a case study
R.P. Mohanty
Human Resources Division,
The Associated Cement Companies Ltd (ACC), Cement House,
121, Maharshi Karve Road, Mumbai 400 020, India
Fax: 231 7453 E-mail: Rpmohanty@acccement.com
Abstract: Knowledge is the unique resource for value creation and
maintenance in the emerging global economy. Contemporary organisations
require diverse knowledge workers to develop knowledge competencies and
also collaborate in multiple ways to create new knowledge that enhances the
performance of the organisations. The key issues in knowledge management
are how to continuously generate, develop, deploy, utilise and sustain the
knowledge potentials within an enterprise and share between enterprises.
Knowledge management has thus far been addressed at either a philosophical
or a technological level, with little pragmatic discussion on how knowledge can
be managed and used more effectively on a daily basis. This paper makes an
attempt to amplify understanding about operational aspects of knowledge
management based on Indian experiences. We find that effective knowledge
management requires a long-term vision and commitment coupled with
strategic emphasis for application, which should be at the core of Indian
organisations, supporting learning, sharing, deploying, and sustaining
individual and corporate knowledge and lessons learned. A knowledge-driven
company case is presented.
Keywords: Knowledge-driven organisation; learning strategy; knowledge
management.
Reference to this paper should be made as follows: Mohanty, R.P. (2003)
Towards knowledge management: a case study, Int. J. Information
Technology Management, Vol. 2, No. 3, pp.197-213.
Int. J. Services and Standards, Vol. 6, No. 1, 2010 43
Copyright © 2010 Inderscience Enterprises Ltd.
Estimating operational risk indices for software services outsourcing industry: a case
J. Dasgupta, R.P. Mohanty*
*Corresponding author - rpmohanty@gmail.com
Abstract: Software Services Outsourcing (SSO) industry has grown rapidly in
the last few decades in undertaking software projects. Projects are grouped
with several other projects according to some similarity, for example same
customer, same domain, same geography, or some other factor(s). When
an SSO enterprise undertakes concurrent execution of multiple projects
characterised by size, complexity, resource requirements, etc. in multiple
locations, it is necessary to estimate ‘generic risk factors’. Although generic
risk factors are used in medical/actuarial science, so far they have not been
applied in SSO industry and therefore have not been mandated in the existing
IT-related standards; which currently focus on project-specific risk factors. In
this paper, we demonstrate the use of generic risk factors by developing a
computational and workflow system framework. Such a framework may be
used to upgrade existing international standards on project risk management.
Keywords: services; standards; software project risk management; software
project outsourcing; operational risk indices; project-specific risk indices;
generic risk indices; enterprise risk index; computational and workflow system
framework.
Reference to this paper should be made as follows: Dasgupta, J. and Mohanty,
R.P. (2010) ‘Estimating operational risk indices for software services
outsourcing industry: a case’, Int. J. Services and Standards, Vol. 6, No. 1,
pp.43–61.
International Journal of Production Research,
Vol. 43, No. 24, 15 December 2005, 5199–5216
A fuzzy ANP-based approach to R&D project selection: a case study
R. P. MOHANTY*, R. AGARWAL,
A. K. CHOUDHURY and M. K. TIWARI**
* Institute for Technology and Management Group of Institutions, Navi, Mumbai, India
**Department of Manufacturing Engineering, National Institute of Foundry and
Forge Technology, Ranchi 834 003, India
(Received June 2005)
Research and development (R&D) project selection is a complex decision-making
process. It involves a search of the environment of opportunities, the generation
of project options, and the evaluation by different stakeholders of multiple
attributes, both qualitative and quantitative. Qualitative attributes are often
accompanied by certain ambiguities and vagueness because of the dissimilar
perceptions of organizational goals among pluralistic stakeholders, bureaucracy
and the functional specialization of organizational members. Such differences in
perceptions often hinder the attainment of consensus and coordination.
Therefore, failures are frequent in R&D investment planning. To perceive the
preferences of the various stakeholders and to map them into an analytical
decision-making framework are challenging tasks. Further, risks and uncertainties
are also associated with the investments and returns of R&D projects. This
paper illustrates an application of fuzzy ANP (analytic network process) along
with fuzzy cost analysis in selecting R&D projects. Fuzzy set theory is incorporated to overcome the vagueness in the preferences. The method adopted uses triangular fuzzy numbers for pair-wise comparison and applies extent analysis followed by defuzzification to determine the weights for various attributes.
Keywords: Analytical network process (ANP); Research and development
(R&D); Net present value (NPV); Fuzzy set
Determinants of innovation as a competence: an empirical study
Pradeep Waychal*
Department of Electrical Engineering,
Indian Institute of Technology (IIT) Bombay,
Mumbai, India
E-mail: z7422701@iitb.ac.in
*Corresponding author
R.P. Mohanty
ITM Group of Institutions,
B.S.E.L. Tech Park,
704-712, Sector 30 A,
Vashi, Navi Mumbai 400 705, India
E-mail: rpmohanty@gmail.com
Ajit Verma
Department of Electrical Engineering,
Indian Institute of Technology (IIT) Bombay,
Mumbai, India
E-mail: akv@ee.iitb.ac.in
Abstract: This paper posits that innovation as a competence generic from
individuals and the environment in which they are engaged. It focuses on
individuals by proposing a method for measuring innovation as a competence.
It is postulated here that innovation as a competence involves a set of
competencies such as: visioning, ability to generate ideas, internal and external
networking relationship, ownership to the organisation, stretch mindset, focus
on tasks and decision making. However, these competencies are determined by
gender, age, reading habits and educational background of individuals, etc. It is
attempted here to construct an empirical model and analyse the impacts of the
determining parameters on innovation as a competence. The empirical analysis
suggests significant differentiating determinants. The study has been carried out
in an Indian information technology company. The findings may facilitate
human resource decision making relating to competency management.
Keywords: innovation as a competence; information technology industry;
human resource development; empirical research; ordinal logistic regression;
business innovation and research.
Reference to this paper should be made as follows: Waychal, P.,
Mohanty, R.P. and Verma, A. (xxxx) ‘Determinants of innovation as a
competence: an empirical study’, Int. J. Business Innovation and Research,
Strategic Directions for the Buyer Supplier Relationship
Copyright © 2003 Inderscience Enterprises Ltd.
Towards knowledge management: a case study
R.P. Mohanty
Human Resources Division,
The Associated Cement Companies Ltd (ACC), Cement House,
121, Maharshi Karve Road, Mumbai 400 020, India
Fax: 231 7453 E-mail: Rpmohanty@acccement.com
Abstract: Knowledge is the unique resource for value creation and
maintenance in the emerging global economy. Contemporary organisations
require diverse knowledge workers to develop knowledge competencies and
also collaborate in multiple ways to create new knowledge that enhances the
performance of the organisations. The key issues in knowledge management
are how to continuously generate, develop, deploy, utilise and sustain the
knowledge potentials within an enterprise and share between enterprises.
Knowledge management has thus far been addressed at either a philosophical
or a technological level, with little pragmatic discussion on how knowledge can
be managed and used more effectively on a daily basis. This paper makes an
attempt to amplify understanding about operational aspects of knowledge
management based on Indian experiences. We find that effective knowledge
management requires a long-term vision and commitment coupled with
strategic emphasis for application, which should be at the core of Indian
organisations, supporting learning, sharing, deploying, and sustaining
individual and corporate knowledge and lessons learned. A knowledge-driven
company case is presented.
Keywords: Knowledge-driven organisation; learning strategy; knowledge
management.
Reference to this paper should be made as follows: Mohanty, R.P. (2003)
Towards knowledge management: a case study, Int. J. Information
Technology Management, Vol. 2, No. 3, pp.197-213.
Int. J. Services and Standards, Vol. 6, No. 1, 2010 43
Copyright © 2010 Inderscience Enterprises Ltd.
Estimating operational risk indices for software services outsourcing industry: a case
J. Dasgupta, R.P. Mohanty*
*Corresponding author - rpmohanty@gmail.com
Abstract: Software Services Outsourcing (SSO) industry has grown rapidly in
the last few decades in undertaking software projects. Projects are grouped
with several other projects according to some similarity, for example same
customer, same domain, same geography, or some other factor(s). When
an SSO enterprise undertakes concurrent execution of multiple projects
characterised by size, complexity, resource requirements, etc. in multiple
locations, it is necessary to estimate ‘generic risk factors’. Although generic
risk factors are used in medical/actuarial science, so far they have not been
applied in SSO industry and therefore have not been mandated in the existing
IT-related standards; which currently focus on project-specific risk factors. In
this paper, we demonstrate the use of generic risk factors by developing a
computational and workflow system framework. Such a framework may be
used to upgrade existing international standards on project risk management.
Keywords: services; standards; software project risk management; software
project outsourcing; operational risk indices; project-specific risk indices;
generic risk indices; enterprise risk index; computational and workflow system
framework.
Reference to this paper should be made as follows: Dasgupta, J. and Mohanty,
R.P. (2010) ‘Estimating operational risk indices for software services
outsourcing industry: a case’, Int. J. Services and Standards, Vol. 6, No. 1,
pp.43–61.
International Journal of Production Research,
Vol. 43, No. 24, 15 December 2005, 5199–5216
A fuzzy ANP-based approach to R&D project selection: a case study
R. P. MOHANTY*, R. AGARWAL,
A. K. CHOUDHURY and M. K. TIWARI**
* Institute for Technology and Management Group of Institutions, Navi, Mumbai, India
**Department of Manufacturing Engineering, National Institute of Foundry and
Forge Technology, Ranchi 834 003, India
(Received June 2005)
Research and development (R&D) project selection is a complex decision-making
process. It involves a search of the environment of opportunities, the generation
of project options, and the evaluation by different stakeholders of multiple
attributes, both qualitative and quantitative. Qualitative attributes are often
accompanied by certain ambiguities and vagueness because of the dissimilar
perceptions of organizational goals among pluralistic stakeholders, bureaucracy
and the functional specialization of organizational members. Such differences in
perceptions often hinder the attainment of consensus and coordination.
Therefore, failures are frequent in R&D investment planning. To perceive the
preferences of the various stakeholders and to map them into an analytical
decision-making framework are challenging tasks. Further, risks and uncertainties
are also associated with the investments and returns of R&D projects. This
paper illustrates an application of fuzzy ANP (analytic network process) along
with fuzzy cost analysis in selecting R&D projects. Fuzzy set theory is incorporated to overcome the vagueness in the preferences. The method adopted uses triangular fuzzy numbers for pair-wise comparison and applies extent analysis followed by defuzzification to determine the weights for various attributes.
Keywords: Analytical network process (ANP); Research and development
(R&D); Net present value (NPV); Fuzzy set
Determinants of innovation as a competence: an empirical study
Pradeep Waychal*
Department of Electrical Engineering,
Indian Institute of Technology (IIT) Bombay,
Mumbai, India
E-mail: z7422701@iitb.ac.in
*Corresponding author
R.P. Mohanty
ITM Group of Institutions,
B.S.E.L. Tech Park,
704-712, Sector 30 A,
Vashi, Navi Mumbai 400 705, India
E-mail: rpmohanty@gmail.com
Ajit Verma
Department of Electrical Engineering,
Indian Institute of Technology (IIT) Bombay,
Mumbai, India
E-mail: akv@ee.iitb.ac.in
Abstract: This paper posits that innovation as a competence generic from
individuals and the environment in which they are engaged. It focuses on
individuals by proposing a method for measuring innovation as a competence.
It is postulated here that innovation as a competence involves a set of
competencies such as: visioning, ability to generate ideas, internal and external
networking relationship, ownership to the organisation, stretch mindset, focus
on tasks and decision making. However, these competencies are determined by
gender, age, reading habits and educational background of individuals, etc. It is
attempted here to construct an empirical model and analyse the impacts of the
determining parameters on innovation as a competence. The empirical analysis
suggests significant differentiating determinants. The study has been carried out
in an Indian information technology company. The findings may facilitate
human resource decision making relating to competency management.
Keywords: innovation as a competence; information technology industry;
human resource development; empirical research; ordinal logistic regression;
business innovation and research.
Reference to this paper should be made as follows: Waychal, P.,
Mohanty, R.P. and Verma, A. (xxxx) ‘Determinants of innovation as a
competence: an empirical study’, Int. J. Business Innovation and Research,
Strategic Directions for the Buyer Supplier Relationship
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